Feedback That Builds Trust (Not Tension)
Set expectations, give feedback, and handle performance fairly.
Performance management doesn’t require complicated forms. It requires structure, clarity, and honest conversations. This module helps you run simple reviews, guide performance improvements, and give feedback your team can actually use.
🎯 Use this module if you’ve been avoiding feedback, or don’t know where to start with performance reviews.
Summary / Objectives:
Performance isn’t about control — it’s about clarity and growth. Learn how to set expectations, give feedback, and manage underperformance without fear or favour.
What Performance Management Is and Isn’t
Not punishment — it’s alignment and growth
Should be ongoing, not once a year
Review Basics
Structure (quarterly or 6-monthly)
Templates, ratings, and open conversation
Feedback Models
Stop–Start–Continue
Behavioural vs emotional feedback
Handling Underperformance
Document, discuss, support
Clear action plan + timeline